Business Lessons from King of the Hill

Posted on 04. Aug, 2010 by in Popular

After realizing our DVR was full of unwatched shows that had aired two and three months earlier, my husband and I decided to cancel our cable. We were watching such little TV that it didn’t make sense to keep paying a cable bill. After dropping off the DVR and saying good-bye to the $60 a month payment, I re-joined Netflix for $8.99.

In addition to borrowing DVDs by mail, Netflix has a decent-sized selection of on-demand movies and TV shows that are available online or right on your TV (if you have a video game console such as a Wii or an XBox hooked up.)

King of the Hill

Netflix has every single season of King of the Hill — that cartoon about a bunch of Texans — on demand, and although I probably shouldn’t admit this publicly, I’ve become a King of the Hill addict. Every night before I put my daughter to bed and sit down at my computer to work, we sit on the couch together and watch a couple 22-minute episodes of King of the Hill.

My all-time favorite involves Hank Hill’s snooty Laotian neighbor, Kahn.

Kahn and his wife decided to buy a local car wash after watching late-night infomercials that convinced them they could get rich from purchasing a turnkey business. Kahn and his wife quickly started running the popular business their way: gypping people by giving back three quarters when they put a dollar into the change machine and setting the car wash timers to run out quicker than usual.

Dr. Quarters

Kahn and his wife were so excited every time they came home from the car wash with bags full of quarters that they decided to start their own infomercial series, too, to teach others how to get rich. Kahn quickly transformed himself into Dr. Quarters in hopes of selling people his money-making secrets on video.

Kahn’s overall bad attitude (he loves calling Texans rednecks and hillbillies even though he lives in the state, too) combined with his various methods of ripping people off got the customers so angry that they quit using his car wash even though it was a well-established local business.
King of the Hill is just a cartoon, but ironically it’s filled with some pretty good life lessons. Ripping people off is never a good idea, and neither is taking something over and changing it so drastically you lose your customer base.

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